Why are we writing articles?
I was at a client’s office earlier in 2020 at one of our regular client Technology Action plan meetings. There was a break in the discussion – I think someone had gone to fetch a laptop – and our client’s MD leaned over to me and quietly asked “what exactly is a backup?”.
I was quite surprised for a moment, until I realised that we can be guilty of living in our own technology hermitage. We’re still liable to forget that, even though every one of our client family colleagues uses tech every day, we mustn’t assume that everyone understands the things which come naturally to us.
What are our articles for?
These Excellimore articles, therefore, are our endeavour to shine a little light on what we do and why we do it. We hope that sharing some background here will save someone from feeling embarrassed about not understanding something we’re recommending for their business and, let’s be honest, why we might be suggesting they pay for it.
We’ll have some pages with Frequently Asked Questions (FAQs) and also some straightforward articles on technology and getting the best value from it.
Who are our articles for?
Our articles will be written from our typical client’s point of view. That means our remarks and recommendations will be appropriate for organisations with perhaps ten to 100 staff who work in professional offices and service industries. We’re less focused on micro businesses or on organisations with more than 100 staff, and your requirements and resources might be different from our typical client.
We hope you’ll find these notes and comments relevant and useful. Please let us know what you think!